Service Engineer or Technician (m/f/d) for spectroscopy …, Duisburg

We are a leading global manufacturer of solutions for instrumental analysis, medical technology, and testing machines. We develop and produce innovative products for laboratories in industry, science and various institutions. The Shimadzu brand has been a hallmark of quality, sustainability, and innovation for more than 150 years. Guided by these values and supported by more than 950 employees in Europe, we consistently meet the high expectations of our international customers.

Due to the retirement of a colleague, we are looking for a

Service Engineer or Technician (m/f/d) for spectroscopy products (UV–Vis-NIR, FTIR, RF, Raman) in full time (37,5 hours/week) to join our European Headquarters in Duisburg.

• You will be responsible for providing technical support and assistance to Shimadzu's service engineers regarding spectroscopy products, via phone, email, or remote support
• Your responsibilities will include training these service technicians, typically at the training center in Duisburg, as well as creating digital training content for our internal e-learning platform
• Your responsibilities will also include the installation, maintenance, repair, and demonstration of equipment at our company and at end-customer sites across Europe. Travel should not exceed 20% on average
• You will act as a contact person for Shimadzu Corporation, headquartered in Japan, acting as the liaison to local service technicians. In this role, you will ensure smooth communication and reporting regarding the products under your responsibility.

• You hold a master's or bachelor's degree in electronics, chemistry, physics, or a related field, or possess equivalent qualifications
• You have already gained professional experience in technical service or chemical analysis in the field of molecular spectroscopy (UV/Vis/NIR spectrophotometer, FTIR spectrometer, FTIR-Raman microscope, fluorescence spectrometer)
• You have a very good command of written and spoken English and a good knowledge of German or the willingness to learn the German language
• You are proficient in Windows OS and MS Office applications
• You are capable of working independently and have the ability to work effectively as part of a team. You possess strong communication skills, professional demeanor and self-confidence
• You are highly flexible and willing to travel
• You have a class B driver's license

• An attractive remuneration package and flexible working hours through flextime
• Hybrid working under a works agreement
• 30 days' holiday (based on a 5-day week) plus 1 day off on Shrove Monday
• Professional training and development through our own Academy
• Company pension scheme plus a 15% employer contribution + employer's pension contribution
• Work-life balance supported by ergonomic workstations, Lease a Bike, and EGYM Wellpass
• Teamwork in a growth-oriented, stable and globally active company with a varied range of responsibilities
• Staff socials and events
• Free parking and excellent public transport links

Have we sparked your interest? Then we look forward to receiving your online application!